Privacy Policy

At Mosano, we are committed to protecting your privacy. This policy outlines how we collect, use, and store personal information when you interact with our website, landing pages, or other digital channels.

1. Information We Collect

Mosano will not collect any personal information about individuals, except where it is specifically and knowingly provided by them. When you visit Mosano's website or landing pages, we may collect basic technical information, such as:

• Your internet service provider's domain name,
• The pages you visited on our site,
• The type of device you used.

This information is used solely for analytical purposes, helping us improve the performance and user experience of our website. We do not collect personally identifiable information unless you provide it voluntarily.

2. Personal Information Submission

When you submit a contact request through our website or landing pages, you may need to provide personal details, such as:

• Your name,
• Phone number (optional),
• Email address.

This information will be securely stored in our Customer Relationship Management system (Zoho CRM) and used to get in touch with you regarding your inquiry or request. We may also use Zoho Marketing Plus to send newsletters and marketing communications related to our services, only if you have consented to receive such communications.

3. How We Use Your Information

We will use the information provided by you to contact you directly regarding your inquiries and our services.

The information you provide will be stored securely using third-party services such as Zoho CRM and Zoho Marketing Plus, which are critical tools in our communications and client relationship management.

We will not use your information for any other purposes without your explicit consent.

4. Third-Party Services

While we do not share your personal details with third-party companies for marketing or other purposes, we do use trusted third-party services (such as Zoho) to securely store and manage your information. These third-party services operate under strict privacy standards.

5. Your Consent

By submitting a contact request or subscribing to our communications, you consent to the use of your personal information (name, phone number, email) as outlined in this policy. You can withdraw your consent at any time.

6. Data Deletion

You have the right to request the deletion of your personal information at any time. To do so, please email us at privacy@mosano.eu, and we will securely remove your data from our systems.